Managing primary care performers

Event date : 7 October 2009

Event time : 09:00

Location : Liverpool

As you know, PCTs and LHBs have a legal responsibility to ensure their primary care performers provide safe, high quality care to all patients in their area. However, this is sometimes easier said than done.

Join Hill Dickinson at our complimentary seminar for an overview of performers list management, learn about best practice when screening for performance issues and, when performance issues inevitably raise their heads, learn how to deal with them effectively through the appropriate legal channels.

The seminar includes presentations and sessions by Hill Dickinson lawyers, GP advisors, Mersey Internal Audit Agency and a representative from NHS Central Lancashire. There will also be small group break out sessions to discuss a variety of primary care performance issues.

This is not only a fantastic opportunity to gain valuable knowledge of and insight into this area of primary care performance management, but also gives you the chance to network with your colleagues from other organisations in an informal setting.

09:00

Registration

09:30

Welcome from Hill Dickinson

09:40

GP advisors

Overview of performance management in primary care screening for performance issues

10:40

Break

11:00

Hill Dickinson

The legal framework

11:30

Alternatives to formal action under the Performers Lists Regulation

12:00

Hearings under the regulations - sitting as a panel member

12:30

Appeals by performers and how to prepare for them

12:50

Lunch

13:50

NHS Central Lancashire PCT approach to performance - what we have learned, the good, the bad and things to be avoided

14:30

Small group session 1 - a choice of small group discussions on: Anonymised case studies relating to under-performance in primary care Panel hearings under the regulations - decision-making processes Corporate monitoring arrangements, audit and effective recovery of payments made to contractors. Case studies: Hill Dickinson and Mersey Internal Audit Agency Issues relating to employed GPs and GP registrars

15:15

Break

15:35

Small group session 2 - a choice of small group discussions, as above

16:20

Concluding comments

16:30

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