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Details of our cookies

  • Details of our cookies

    All data or information which is collected by this website’s cookie is anonymised and cannot identify you or your use of the website personally. You can find more information about the individual cookies we use and the purposes for which we use them in the tables below.

    Cookie nameCategoryWhat the cookie does
    CookieConsentNecessaryUsed to store what cookie categories you have consented to. It is necessary to avoid asking you for your consent every time you load a page on the website. This cookie lasts 12 months.
    has_jsNecessaryOur website’s Content Management System uses this cookie to indicate whether or not your browser has JavaScript enabled. This cookie lasts until you close your browser tab.
    History.storeNecessaryOur Sectors and Services pages use a third-party piece of software to make sure the ‘back’ button in your web browser works when opening sectors and services without reloading the page. This cookie is set and required by that software. This cookie lasts until you close your browser tab.
    debugNecessaryUsed by some software bundled with the third-party software (‘Flipping Book’) that we use to display ebooks and other documents on the site. It stores a true/false value and can be used by programmers when diagnosing issues with the website. This cookie lasts until deleted.
    ASPSESSIONID#NecessaryUsed to maintain an anonymised user session by the service that hosts our newsletter signup form. This cookie lasts until you close your browser tab.

    Cookies set via YouTube

    We use YouTube to embed videos into our website for you to view without having to leave the website. Where possible, we use YouTube’s ‘privacy-enhanced mode’ to embed YouTube videos without using cookies that track viewing behaviour. However, YouTube will still set some cookies.

    The list of cookies below includes some that will not be set by privacy-enhanced mode videos but may have been set on your computer from previous visits to our website, or if you view a page where we were not able to use a privacy-enhanced mode video.

    YouTube is owned by Google, and more information on Google’s privacy policies can be found here or Google’s cookie policy here. Note that some of the cookies that YouTube sets are sent outside of the European Union. We have highlighted where this is the case for each cookie. 

    Cookie NameCategoryWhat the cookie does
    IDEMarketing

    This cookie is set by Doubleclick, a Google service. It is involved in the display of adverts on YouTube. This cookie lasts 12 months.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    VISITOR_INFO1_LIVEStatistics

    Tracks user preferences for YouTube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the YouTube interface. This cookie lasts 179 days.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    YSCStatistics

    Registers a unique ID to keep statistics of what videos from YouTube the user has seen. This cookie lasts until you close your browser tab.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    yt-remote-cast-installedStatistics

    Stores the user’s video player preferences using embedded YouTube video. This cookie lasts until you close your browser tab.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    yt-remote-connected-devicesStatistics

    Stores the user’s video player preferences using embedded YouTube video. This cookie lasts until deleted.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    yt-remote-device-idStatistics

    Stores the user’s video player preferences using embedded YouTube video. This cookie lasts until deleted.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    yt-remote-fast-check-periodStatistics

    Stores the user’s video player preferences using embedded YouTube video. This cookie lasts until you close your browser tab.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    yt-remote-session-appStatistics

    Stores the user’s video player preferences using embedded YouTube video. This cookie lasts until you close your browser tab.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    yt-remote-session-nameStatistics

    Stores the user’s video player preferences using embedded YouTube video. This cookie lasts until you close your browser tab.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    test_co12okieStatistics

    Used to check if the user’s browser supports cookies. This cookie lasts one day.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    NIDStatisticsUsed by Google’s services. This cookie uses a unique identifier for tracking purposes. This cookie lasts 6 months.

    Cookies set via Google Analytics

    We use Google Analytics to record and analyse visits to our website so we can see where visitors are coming from and what content is the most popular. More information on Google’s privacy policies can be found here or Google’s cookie policy here.

    Cookie nameCategoryWhat the cookie does
    _gaStatisticsDistinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports. This cookie lasts for 14 months which is the shortest duration allowed by Google Analytics.
    _gatStatisticsControls how often data is reported to Google.  This cookie lasts for 1 day.
    _gidStatisticsStores and updates a unique value for each page visited. This cookie lasts for 1 day.
    ads/ga-audiencesMarketing

    Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. This cookie lasts until you close your browser tab.

    For this cookie, data is sent outside of the European Union so is subject to different levels of protection.

    Cookies set via Hotjar

    We use a service called Hotjar in order to better understand our users’ needs and to optimize our website. Hotjar helps us better understand our users’ experience (eg how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

    For more information, see Hotjar’s privacy page.

    Cookie nameCategoryWhat the cookie does
    _hjFirstSeenStatisticsIdentifies users on Hotjar tracking software with a unique id. This cookie lasts 24 hours.
    _hjAbsoluteSessionInProgressStatisticsDetects the first pageview session of a user. This is a true/false flag set by the cookie. This cookie lasts for 1 day.
    _hjidStatisticsSet when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. This cookie lasts 1 year.
    _hjIncludedInPageviewSampleStatisticsDecides whether or not information should be collected (when only a sample of all visits are recorded). This cookie lasts 1 day.
    _hjIncludedInPageviewSampleStatisticsDecides whether or not information should be collected (when only a sample of all visits are recorded). This cookie lasts until deleted.
    _hjTLDTestStatisticsUsed by Hotjar to test whether or not it can set cookies. This cookie lasts until you close your browser. 

    Cookies set by other Google services

    As well as Google Analytics and YouTube we use other Google services that share a set of cookies. reCAPTCHA is a service provided by Google to limit spam submissions to websites. reCAPCTHA sets a number of tracking cookies to identify genuine rather than fraudulent users. We use reCAPTCHA to block spam submissions to our newsletter signup form.

    Google appears to set more cookies for users who have previously logged into a Google account on their computer, so not all of the below cookies may be set on your computer depending on if you are logged into a Google account on your computer or not. As Google is a third-party different cookies could be set at any time, so the list below may not be comprehensive. As different cookies are set depending on different factors it is possible that the automated scan and manual checks, we have used to compile this list may have missed some cookies or reported more cookies than will apply to you personally.

    Unfortunately, as Google is a third-party, we have not always been able to provide a detailed description of what each cookie is used for. More information on Google’s privacy policies can be found here or Google’s cookie policy here.

    Cookie nameCategoryWhat the cookie does
    SIDCCNecessarySecurity cookie to protect a user’s data from unauthorized access. This cookie lasts 3 months.
    __Secure-3PAPISIDMarketingFor targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. This cookie lasts 6 months.
    __Secure-SSIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 2 years.
    SAPISIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 2 years.
    SSIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 1 month.
    1P_JARStatisticsUsed to gather website statistics and track conversion rates. This cookie lasts 1 month.
    APISIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 2 years.
    NIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 6 months.
    ANIDStatisticsFor targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. This cookie lasts 10 months.
    __Secure-HSIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 6 months.
    HSIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 2 years.
    CONSENTMarketingCarries information about how the end user uses the website and any advertising that the end user may have seen before visiting the website. This cookie lasts 18 years.
    __Secure-APISIDStatisticsUsed by Google’s services. These cookies use an unique identifier for tracking purposes. This cookie lasts 6 months.
    __Secure-3PSID    StatisticsFor targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. This cookie lasts 2 years.

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