Claims Handler series: clinical negligence basics

We’re pleased to invite you to the first webinar on Tuesday 15 September 2026, in our three‑part Claims Handler series: clinical negligence basics, the pre-action stage, designed specifically for legal and claims professionals working in health.

Hosted by Steph Wilkinson and Aileen Scott, this one-hour session will provide a practical and strategic overview of key considerations during the pre‑action stage of clinical negligence claims.

We’ll cover:

• key steps to take on request for records

• limitation extension requests

• managing clinicians

• challenging experts

• settlement offers (including litigation risk)

Drawing on real-world experience and the claimant solicitor’s perspective, we’ll explore how to effectively manage risk, respond to early issues, and position your organisation for the best possible outcome.

Who should attend? This session is tailored for:

• In-house legal teams

• Claims and risk managers

• Insurance and compliance professionals

• Senior operational leaders involved in claims handling

We hope you can join us for what promises to be a useful and engaging discussion.