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Sarah has worked in the marketing profession since graduating university in 2001. Prior to joining the firm, Sarah spent her first years after graduation working on training and educational events for NHS trusts, moving on to specialise in events within professional services in 2003.
Sarah specialises in delivering an exceptional client care experience by developing the client care charter, putting into operation a client first training programme and implementing new and improved service level agreements. She also manages the client satisfaction surveys, analyses the data and helps prepare and follow up with client plans. Sarah also manages and plans for over 150 client events per year along with running all UK front of house locations and switchboard service.
Sarah graduated from the University of Huddersfield in 2001 with a BA (Hons) marketing degree.