Lunch and learn: Early intervention: resolving workplace issues before they escalate

We'd like to invite you to our forthcoming webinar on Wednesday 14 October 2026, Lunch and Learn: Early intervention: resolving workplace issues before they escalate.

Join us for an insightful lunch and learn webinar exploring how organisations can address workplace issues early, helping prevent concerns from developing into formal grievances, disciplinary matters and workplace disputes.

Workplace conflict continues to present significant challenges for employers, impacting productivity, employee wellbeing and organisational culture. In this session, our employment law specialists Danielle Scott and Adnan Mohamed will discuss practical strategies for tackling issues early, fostering constructive dialogue and creating a workplace culture where concerns can be raised and resolved effectively.

What we’ll cover:

• ACAS research on the cost of workplace conflict and the benefits of early, informal resolution.

• The latest consultation on the new ACAS Code of Practice.

• Why workplace issues escalate, including avoiding difficult conversations, delays in addressing concerns and weak speak-up culture.

• The realities of modern workplace conflict, from grievances and workplace relationships to the role of AI.

• Managing differing beliefs, values and opinions at work while maintaining a respectful and productive environment.

• Informal resolution in practice, including informal conversations, facilitated discussions, mediation, and when to use formal processes.

• Empowering managers to intervene early with the skills needed to address concerns.

• Setting and maintaining behavioural expectations through clear standards, consistency and effective leadership.

• Building a speak-up culture that encourages early reporting and fair, consistent outcomes.

• Recognising when matters need to be escalated, including when HR involvement or a formal process is required.

Together, Danielle and Adnan will share practical insights, real-life examples and guidance to help employers create healthier workplace cultures and resolve issues before they escalate.

Register now to secure your place.

Note: This webinar is ideal for HR professionals, people managers, business owners and anyone responsible for managing workplace relationships and employee concerns.