Claims Handler Course
Claims Handler Course
The webinar is a half day refresher training session for NHS staff handling legal claims and complaints.
During the morning you will gain an understanding of the legal process involved and be provided with general guidance on NHS Resolution’s requirements. We will also offer guidance on how to undertake necessary investigations.
Topics will include:
- The NHS Resolution
- Investigating a claim
- Anatomy of a claim
- Liability
- Quantum
Programme
Sorry, registration for this event has closed.
Stay in the know
Our insights
Procurement Act 2023 Update 4 - What is the role of frameworks and dynamic markets in procurement?
19 April 2024
In this update, we look at the changes to frameworks and the introduction of dynamic markets under the new Procurement Act 2023...
Armageddon clauses – How do these affect your GP practice?
16 April 2024
General Medical Practitioners (GPs) who take a lease of a property normally receive NHS funding to pay the rent reserved under that lease. The GPs would usually continue to receive NHS funding...
AI In healthcare - Opportunities to improve HR processes
12 April 2024
Amidst all the excitement about the potential benefits AI may bring in healthcare, one area that is often overlooked is the opportunity to improve processes in HR to bring about efficiencies...
